How to Navigate the Medical Chart/Record in Helix?

▶️ How to Open the Medical Chart

1. Go to Home → Today’s Admissions.

2. Locate the patient in the Services panel.

3. Click the blue button to Open Medical Chart.

🖥️ Chart display behavior

• The Medical Chart opens over the Home screen.

• Click the blue button (top-right) to open the chart in a new tab.

• Click the red X (top-right) to close the chart and return to Home.

🧩 Medical Chart Layout

The Medical Chart supports 32 specialties.
Each specialty chart is tailored to its department, but the layout remains the same every time.

List of Specialties:

• Anesthesia

• Dental

• Dermatology

• Cardiology

• Emergency

• ENT

• Internal Medicine

• Family Medicine

• Gastroenterology

• General

• General Surgery

• Home care

• Hyperbaric

• Imaging

• Laboratory

• Neurology

• Nephrology

• Nutrition

• OBGYN

• Oncology

• Ophthalmology

• Otolaryngology

• Orthopedic

• Pediatrics

• Pediatric-endocrinology

• Physiotherapy

• Psychotherapy

• Pulmonary

• Radiology

• Urology

• Vascular

The chart is divided into four sections:

👤 1. Top Section — Patient Demographics & General Medical History

This section displays a read-only snapshot of key patient information.

📌 Information shown

• Identity: Patient name, photo (if Emirates ID scanned), File/MRN

• Basic details: Age, gender, date of birth, nationality, national ID

• Contact details: Mobile number and email (may be hidden)

• Status tags: Colored labels added for quick identification

🔒 Role-based privacy

• Admin users can mask sensitive fields such as mobile number or email

• Masked values appear as ****

✏️ What clinicians can update

1. Blood Group (ABO/Rh)

   • Click ABO → select Blood Group and Rh → Submit

2. Tags

   • Click Tag + → enter label → Submit

   • Tags appear highlighted (red) to nurses, doctors, and reception

   • To delete a tag, click the tag and confirm

3. General Medical History

   • Entered during Screening by nurses

   • Editable by doctors

   • (Details covered in the Screening KB)

⚡ Quick shortcuts available

• 🧪 Investigations (Upload / View)

• 📄 Documents (View)

• ✍️ Consents (Fill / View / Re-sign)

• ➕ Add Service / Add Package

• 📦 Consumables (Scan & issue stock)

• 🗂️ Open Patient Profile (full patient file)

🩺 2. Middle Section — Specialty Chart

This is the clinical documentation area of the Medical Chart.

📝 Features

• Structured fields using dropdowns or free text

• Upload images (before/after)

• Draw on existing sketches

• Enter diagnoses at the bottom using ICD-10 codes

  • Multiple codes supported

• 🎙️ Speech recognition (Verto) for dictation

ℹ️ Notes

• Each specialty chart is documented separately in Helix Default Charts KB

• Dental charts require specific setup

• Custom charts can be built (referenced in Medical Templates KBs)

🕒 3. Right Section — Timeline & Services

This panel shows a chronological summary of previous visits.

🔍 Default behavior

• Displays visits only from the same department as the opened service

  • Example:

    • Ophthalmology service → Ophthalmology visits only

    • Physiotherapy service → Physiotherapy visits only

🗂️ Available options

• Filter visits by:

  • Date

  • Doctor’s name

• Access:

  • Full medical history (per department)

  • Insurance claim forms

  • Medical reports

  • Discharge summary reports

  • Follow-up notes

🌐 Viewing full patient history

• Go to Patient File → Medical History

• This view shows visits across all departments

🧰 4. Left Section — Patient Management Panel

The Patient Management panel appears in:

• Screening page

• Medical Chart

🧾 Core options available across all specialties

• Prescription

• Custom Prescription

• Investigations & Labs

• Referrals

• Documents / Uploads

• Consents

• Add Service / Add Package

• Consumables / Stock Issue

• Open Patient Profile

🧩 Specialty-specific options

• Additional options appear based on department

• Some specialties (e.g., Ophthalmology) display up to 12 options

🔐 Access control

• Visibility and access are role-based

👁️ Medical History Panel(Available in the Patient File) — How to expand/collapse?

• Use the Hide / Show button to collapse or expand medical notes

• Button label reflects the next action:

  • Hide → collapses notes

  • Show → expands notes

⚙️ Default behavior (admin setting)

• Go to Control Panel → System Settings → Account Settings

• Toggle Auto-expand Medical History

  • ON: Expanded by default

  • OFF: Collapsed by default

Users can manually override the view at any time.

📝 Notes

• Most demographic information is entered by Reception during registration

• Screening information is entered by nurses

• What clinicians can view or edit depends on role permissions