---
title: How to Change Patient Status
description: Guide users in updating a patient’s journey status through the clinic—from waiting to screening, then to doctor.
---
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1. [Helix | Knowledge Base](https://help.helixbydoctors.com/kb?hsLang=en-us)
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December 9, 2025
# How to Change Patient Status
**Audience:** Nurses and Front Desk Staff
**Purpose:** Guide users in updating a patient’s journey status through the clinic—from waiting to screening, then to doctor.
### When to Update Patient Status
Status updates reflect the **real-time location or activity** of the patient in the clinic.
This ensures the team knows where each patient is in the process and avoids confusion or delays.
### Steps to Change Patient Status
1. **Log into Helix** using your nurse or receptionist credentials
2. Navigate to the **Today’s Admissions** panel
3. Locate the patient whose status you want to update
---
#### To Send a Patient to Screening:
1. Click the **“Send to Screening”** button next to their name
2. Verify that the patient’s status now shows as **“Screening”**
---
#### To Send a Patient to the Doctor:
1. Once screening is complete, click **“Send to Doctor”**
2. Verify that the patient’s status updates to **“In Service”**
### Best Practices
- Always ensure screening is complete before sending to doctor
- Only send patients when they are physically entering the relevant room
- This status log helps doctors prepare in advance and supports internal flow tracking
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