How to check System Logs?

📍 Navigation

Control Panel → System Settings → System Logs

🔍 What You Can Do in System Logs

The System Logs screen allows you to:

• Filter logs by date and time

• View logged events in chronological order

• Search logs (if available in your deployment)

• Export or print logs (if enabled)

⏱️ Filter Logs by Period

Steps

1. Select a Start Date

2. Select an End Date

3. Click Submit

Only logs within the selected time window are displayed.

📋 Viewing Log Results

Log results are displayed as a chronological list and typically include the following columns:

• User (username)

• Timestamp (Date & Time)
• Description (Object/Module)
  Examples: Authentication, Patient Records, Medical Charts, Invoices, Signed consent, Roles, etc

• Action / Event
  Examples: Create, Update, Delete, Login, Approve, etc

• Results
  Success or Failure

🔎 Search Logs (If Available)

If search is enabled:

• Enter part of a username, action, or entity name

• The results update to match the entered criteria

📤 Export or Print Logs (If Enabled)

If export or print options are enabled in your system:

• Logs can be exported to Excel or PDF

• Exported logs can be used for investigations or audit records

🧠 Typical Use Cases

System Logs are commonly used to review:

• Patient access history
  (who opened a patient file and when)

• Configuration changes
  (roles, approvals, or system settings)

• Financial actions
  (discount approvals, invoice voids, payroll postings)

• Clinical actions
  (chart signing or prescription edits)

📌 Best Practices

• Apply a specific date and time range before reviewing logs

• When investigating, capture:

  • Date range

  • User(s)

  • Relevant record identifiers

• Export logs only when required for review or escalation

• For privacy, use filters instead of exporting full logs unless required.