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How to download encrypted Backups of system data?

Helix allows administrators to generate and download encrypted backups of system data. Each backup is protected using a system-generated password, which is required to decrypt the file after download. Backups must be generated manually from the Control Panel and can include selected data tables based on user selection.

📍 Navigation

Control Panel → System Settings → Backups

➕ Generate an Encrypted Backup

Steps

  1. Go to Control Panel → System Settings → Backups

  2. Click + Add

  3. Click Copy Password

    • This password is system-generated

    • It is required to decrypt the backup file

  4. Review the on-screen notice related to encrypted backups

  5. Select the data to include in the backup:

    • Use the search field to find specific items

    • Select items using checkboxes

  6. Click Agree & Generate Backup

The backup generation process begins and the backup is added to the list once completed.

🔎 Selecting Data for Backup

While selecting data, the following options are available:

  • Search to filter items

  • Select visible

  • Invert visible

  • Clear

  • Cancel

These options help manage data selection before generating the backup.

📋 Backup List View

Once generated, backups appear in a list view.

From this list, you can:

  • View generated backups

  • Use pagination to browse older backups

  • Access actions using the ⋮ (three-dot) menu

⬇️ Download a Backup

Steps

  1. Locate the required backup in the list

  2. Click ⋮ (three dots)

  3. Select Download

  4. Use the previously copied password to decrypt the file after download

⚠️ Important Notes

  • Store the password securely
    Save the system-generated password in a secure password manager. Without this password, the encrypted backup cannot be decrypted.

  • Label backups clearly after download
    Use clear naming in your storage to identify the backup’s scope and date (for example: 2025-11-17-finance-ops). This helps confirm what data is covered.

  • Avoid duplicate data selection
    When generating backups for large datasets, use Select visible for the first pass and Invert visible for the second pass to ensure full coverage without duplication.

  • Validate backups periodically
    Perform test restores in a safe, non-production environment to confirm backup integrity and usability.

  • Manage backup retention
    Review and clean up older backups according to your organization’s data retention policy to avoid unnecessary storage buildup.