---
title: Why can’t I see the appointment in the Calendar even though it appears in the patient’s file?
description: Why can’t I see the appointment in the Calendar even though it appears in the patient’s file?
---
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May 21, 2025
# Why can’t I see the appointment in the Calendar even though it appears in the patient’s file?
This is usually due to a setup or configuration issue. If an appointment is booked **outside the clinic’s defined working hours**—as set in the Control Panel—it will not appear on the Calendar. However, the appointment is still saved and visible in the patient's file. To correct this, go to the **‘Next Appointment’** section in the patient's file, edit the appointment, and adjust the time to fall within official working hours. Once updated, it will appear in the Calendar as expected.
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