Why can’t I see the appointment in the Calendar even though it appears in the patient’s file?
This is usually due to a setup or configuration issue. If an appointment is booked outside the clinic’s defined working hours—as set in the Control Panel—it will not appear on the Calendar. However, the appointment is still saved and visible in the patient's file. To correct this, go to the ‘Next Appointment’ section in the patient's file, edit the appointment, and adjust the time to fall within official working hours. Once updated, it will appear in the Calendar as expected.